Terms & Conditions

Information about us

Kevin Walker On Site Plant ServicesWe are Kevin Walker On Site Plant Services Limited. You can contact us by email at enquiries@kramerallrad.co.uk or by telephone on 01845 577 832. The website to which these terms and conditions apply and for which we are responsible is www.kramerallrad.co.uk

Kevin Walker On Site Plant Services Limited makes this website accessible worldwide to anyone with an Internet connection access. Access to, and use of the site are subject to these the following terms & conditions, including laws and regulations governing copyright and trademark.

By accessing the site, you accept without limitation or qualification all these terms and conditions. The company reserves the right to change these terms and conditions at any time.

The materials used and displayed on this site are the property of Kevin Walker On Site Plant Services Limited and are protected by copyright, trademark and other laws. Any such content may be displayed solely for your personal, non-commercial use. You agree not to modify, reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or circulate any such material without the written permission of Kevin Walker On Site Plant Services Limited.

The site contains information, facts and opinions from various individuals and organisations associated with Kevin Walker On Site Plant Services Limited, and is provided on an “as is” basis without warranties of any kind, either express or implied, including but not limited to warranties of title or implied warranties of merchantability or fitness for a particular purpose, other than those warranties which are imposed by and incapable of exclusion, restriction or modification under the laws applicable to this agreement. Kevin Walker On Site Plant Services Limited neither endorses nor is responsible for the accuracy or reliability of any opinion, advice or statement contained within the site.

Your use of this site is at your own risk. Kevin Walker On Site Plant Services Limited shall not be liable to you or anyone else for any loss or injury or any direct, indirect, incidental, consequential, special, punitive or similar damages arising out of your access or use of, or your inability to access or use, the site and the information available on the site or arising out of any action taken in response to or as a result of any information available on the site. You hereby waive any and all claims against Kevin Walker On Site Plant Services Limited arising out of your use of the site and any associated sites.


Terms and Conditions of Sale

IMPORTANT: This section of our website sets out terms and conditions which relate specifically to the sale of products on-line by us to you. In addition, the more general terms in the next section will also apply to the sale of products by us to you.


Purchasing from us

To purchase from us you must be over 18. By submitting your order you are offering to buy the goods at the price set out in the order.

A delivery charge may (depending on the value of your order) be payable by you. The relevant delivery charge will be as shown on your order at the time you place the order.

We are not obliged to supply the goods to you until we have confirmed that we have both accepted your order and that it has been dispatched. No contract will exist until we have dispatched the goods. Any goods on the same order which we have not confirmed to you that they have been dispatched will not form part of that contract.

You do not own the goods until we receive payment in full.

If your order has already been submitted and you identify a mistake, please contact enquiries@kramerallrad.co.uk immediately. Please do this before we confirm our acceptance of your order. We may be unable to rectify mistakes after this time, although you still have the right to cancel as described in our Returns Policy. In addition to our guarantee, you have certain legal rights to a “cooling off” period after the goods have been delivered to you. Details of these rights and instructions of what you need to do to exercise them are set out in our Returns Policy and we will also remind you when we send our confirmation and acceptance of your order.

Prices are checked regularly. However, if we find the price has changed when we receive your order we will contact you and ask if you wish to proceed. If you confirm that you do wish to proceed then please remember that we will still not be under an obligation to supply the goods until we have confirmed that we both have accepted your order and that it has been dispatched. No contract will exist until we have confirmed this.


Availability and Delivery

We aim to deliver goods to you within 10 days but we cannot give an exact delivery date.

If any product is not in stock or, for any other reason, it or they can not be delivered to you within 30 days of the date of your order, we will contact you giving you details of the likely delivery date. If you would rather not wait, you will have the right to cancel your order at that time. If, for any reason, we have already taken payment for your order, we will re-credit your credit or debit card in full for the goods which you have cancelled your order for.


Damaged Goods

You should inspect the goods when you receive them for damage. If you find damage you must tell us as soon as possible and we will arrange for their return, at no cost to you. If the goods are found to be damaged prior to delivery to you, we will replace the goods or refund the price paid by you at [our] [your] option. Details of how to contact us in the event your goods are damaged are set out in our Returns Policy



The United Kingdom’s Distance Selling Regulations provide you with a right to cancel your order for products at any time up to the end of the seventh working day following the day after the day on which you received the products. You do not need to give us any reason for cancellation.

If you wish to cancel your unfulfilled order please write to us or email us at enquiries@kramerallrad.co.uk with details of your cancellation.

If you have already received the products please email us at enquiries@kramerallrad.co.uk and we will arrange for their return to us.

Until you have returned the products to us, you must keep them in your possession and take reasonable care of them.

We will credit the price of the cancelled products, excluding both outward and return carriage costs.


Returns Policy

If for any reason you are not satisfied with any products bought from this website you may return them to us within 14 days of purchase for a full refund or an exchange provided that the products are returned to us in their original condition and carefully packaged.

To return a product under this Returns Policy please first contact enquiries@kramerallrad.co.uk for arrangements to be made.


Other information of which you need to be aware

We may not necessarily keep a copy of these Terms and Conditions and your order. We advise you to print a copy of them for your information in the future.

We know of no documented cases of credit card fraud by the theft of credit card details from our website using PayPal. You are entitled to cancel any payment made or due to be made in respect of an order in the event that you discover that your card has been used fraudulently by an unauthorised person to buy goods from our website. Your card issuer will be liable to re-credit your credit or debit card in respect of such fraudulent payments. If you discover that fraudulent use has been made of your card, you should immediately notify us and your card issuer and provide full details.


Links & Security

There are links on this www.kramerallrad.co.uk website to third party web sites over which Kevin Walker On Site Plant Services Limited has no control. Kevin Walker On Site Plant Services accepts no responsibility or liability for any third party practices on third party websites.

Data transmission over the Internet is never totally secure and whilst Kevin Walker On Site Plant Services tries to protect your personal information, Kevin Walker On Site Plant Services Limited cannot warrant the security of any information you transmit to us and you do so at your own risk.


Privacy Policy Statement

This web site belongs to Kevin Walker On Site Plant Services Limited. We can be contacted by email at enquiries@kramerallrad.co.uk

Information regarding the domain or e-mail addresses of visitors to our web site is neither stored nor monitored. Page views are recorded and monitored for internal performance use only.

The email addresses of those who communicate with us via e-mail are stored and may be used by Kevin Walker On Site Plant Services Limited (and nobody else) for future communication

With respect to cookies: This site uses cookies to store information on your computer. Some of these cookies are essential to make our site work and others help us to improve by giving us some insight into how the site is being used. 


Further Information.

You may be asked for personal information if you want to take advantage of specific services we offer (for example, receiving email notification when this website is updated). In each case we will only use the personal information you provide to deliver the services you have told us you wish to take part in.

If you do not want to receive e-mail from us in the future, please e-mail us at the above address.

If you supply us with your postal address or telephone number via our online enquiry form, we will only make contact with you in respect of your specific query

Upon request we provide site visitors with access to all information that we maintain about them, communications that the consumer/visitor has directed to our site (e.g., e-mails, customer inquiries), contact information (e.g., name, address, phone number) that we maintain about them, a description of information that we maintain about them. Consumers can access this information by emailing us at the above address.

If incorrect, this information can be corrected by emailing us at the above address.


Governing Law and Jurisdiction

The formation, existence, construction, performance, validity and all aspects whatsoever of these terms and conditions or of any term of these terms and conditions will be governed by the law of England and Wales.

The English and Welsh courts will have non-exclusive jurisdiction to settle any disputes which may arise out of or in connection with these terms and conditions or use of the website.

Kevin Walker On Site Plant Services Limited 01845 577 832